PRIVACY POLICY

Privacy Policy

Business Name: Alchemy Counseling, Consultation & Wellness LLC 

Website: www.alchemyccw.com 

Last Updated: May 2026

1. Introduction

Alchemy Counseling, Consultation & Wellness LLC (“Alchemy,” “Alchemy Collective,” "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.alchemyccw.com (the "Site"). Please read this policy carefully. If you have questions, contact us at admin@alchemyccw.com.

By using our Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Voluntarily

We collect personal information that you choose to provide to us, which may include:

• Name

• Email address

• Phone number

• Any other personal details you voluntarily share through contact forms, inquiry submissions, or the purchase of online products

We only collect this information when you actively submit it through our Site.

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through Google Analytics, including:

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring URLs (the page that brought you to our Site)

• General geographic location (city/region level, derived from IP address)

• Other aggregated usage and traffic data

This information is collected using cookies and similar tracking technologies. It is used to understand how visitors interact with our Site so we can improve user experience. See Section 5 for more about cookies.

2.3 Payment Information

If you purchase online products through our Site, payment information (such as credit card details) is processed by a third-party payment processor. We do not directly collect, store, or have access to your full payment card information. Please refer to the payment processor's privacy policy for details on how your payment data is handled.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communications

• To process and fulfill purchases of online products

• To analyze website traffic and usage patterns (via Google Analytics) to improve our Site

• To comply with applicable legal obligations

• To match prospective clients with appropriate therapists based on the information you provide, such as your needs, preferences, or contact details

We do not use your information to send marketing emails, newsletters, or promotional communications. We do not enroll you in any mailing list or opt-in communication program.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with third-party vendors who assist us in operating our Site and processing payments (e.g., Google Analytics, payment processors). These vendors are contractually obligated to protect your information and may only use it for the services they provide to us.

• Clinical Services: To match prospective clients with appropriate therapists based on the information you provide, such as your needs, preferences, or contact details.

• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via a notice on our Site.

We do not use remarketing services or share your data with third parties for advertising or retargeting purposes.

5. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — primarily through Google Analytics to collect aggregate usage data.

Types of Cookies We Use

• Analytics Cookies: Used by Google Analytics to track and report website traffic. This data is aggregated and does not personally identify you.

Your Cookie Choices

• You may control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of our Site.

• You may also opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-On.

6. Data Retention

We retain personal information you submit (such as through contact forms) only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Analytics data collected through Google Analytics is retained in accordance with Google's data retention policies.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us at admin@alchemyccw.com and we will promptly delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Colorado Privacy Act (CPA) — Colorado Residents

If you are a Colorado resident, you have certain rights under the Colorado Privacy Act (CPA) regarding your personal data:

• Right to Access: You have the right to confirm whether we process your personal data and to access that data.

• Right to Correction: You have the right to correct inaccurate personal data we hold about you.

• Right to Deletion: You have the right to request that we delete personal data we have collected from you.

• Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and usable format.

• Right to Opt Out: You have the right to opt out of the processing of your personal data for purposes of targeted advertising or the sale of personal data. We do not sell personal data or use it for targeted advertising.

To exercise any of these rights, please contact us at admin@alchemyccw.com. We will respond to verified requests within 45 days, as required by Colorado law. We will not discriminate against you for exercising any of these rights.

11. California Privacy Rights — CCPA and CPRA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

11.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

Category Examples   Collected

Identifiers Name, email address, phone number   Yes

Internet/Network Activity   Browsing behavior on our Site (via Google Analytics)   Yes

Financial Information           Payment data (processed by third-party processor; not stored by us) No

Geolocation Data General location derived from IP address (city/region level) Yes (via Google Analytics)

11.2 Your California Privacy Rights

As a California resident, you have the right to:

• Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.

• Delete: Request deletion of personal information we have collected, subject to certain exceptions.

• Correct: Request correction of inaccurate personal information.

• Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising.

• Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide our services.

• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

11.3 Exercising Your California Rights

To submit a privacy rights request, please contact us at:

Email: admin@alchemyccw.com

We will verify your identity before processing your request and will respond within 45 days. If we require additional time (up to 90 days total), we will notify you.

11.4 Shine the Light

California Civil Code Section 1798.83 permits California residents to request information about disclosures of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for direct marketing purposes.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Alchemy Counseling, Consultation & Wellness LLC Colorado, USA Email: admin@alchemyccw.com Website: www.alchemyccw.com